Frequently Asked Questions (FAQ)

a woman getting her hair styled by another woman
a woman getting her hair styled by another woman

What services do you offer at Elegant Strands?

At Elegant Strands, we provide a comprehensive range of hair care services, including:

  • Haircuts and styling

  • Hair coloring and highlights

  • Hair treatments and conditioning

  • Extensions and volumizing

  • Bridal and special event styling

  • Scalp treatments and more

For a detailed list of our services and pricing, please visit our services page or contact us directly.

How do I book an appointment?

Booking an appointment at Elegant Strands is easy! You can schedule your visit by:

  • Calling us at [phone number]

  • Using our online booking system available on our website

  • Visiting our salon in person

We recommend booking in advance to ensure you get your preferred time and date.

What should I do if I need to cancel or reschedule my appointment?

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees. You can reach us by phone at [phone number] or through our online booking system.

Do you offer consultations before a service?

Yes, we offer complimentary consultations to discuss your hair goals and preferences. During the consultation, our stylists will provide professional advice and help you choose the best options for your hair type and desired look.

What products do you use in the salon?

We use high-quality, professional-grade products that are carefully selected to ensure the best results for your hair. Our product range includes top brands known for their effectiveness and safety. If you have any specific product preferences or allergies, please let us know during your appointment.

Can I bring a picture of a hairstyle I want?

Absolutely! Bringing a picture of the hairstyle you want is a great way to help us understand your vision. Our stylists will review the image with you and provide expert advice on how to achieve a similar look, considering your hair type and face shape.

What should I do to prepare for a hair coloring appointment?

Before your hair coloring appointment, it’s a good idea to:

  • Avoid washing your hair for 24-48 hours before your appointment to ensure natural oils are present, which help protect your scalp.

  • Discuss any past color treatments or allergies with your stylist during your consultation.

  • Wear clothing that you don’t mind getting color on, as dye can sometimes splatter.

How often should I get a haircut or trim?

The frequency of haircuts or trims depends on your hair type and desired style. Generally, we recommend:

  • Every 6-8 weeks for short hairstyles

  • Every 8-12 weeks for medium-length hairstyles

  • Every 12-16 weeks for long hairstyles

Regular trims help maintain the shape of your haircut and prevent split ends.

Do you offer any special promotions or packages?

Yes, we occasionally offer special promotions and packages. For the latest information on current offers, please visit our promotions page or follow us on social media for updates.

What measures do you take to ensure a safe and hygienic environment?

At Elegant Strands, we prioritize your safety and hygiene. We adhere to strict sanitation practices, including:

  • Sterilizing all tools and equipment after each use

  • Using disposable or single-use items when necessary

  • Regularly cleaning and disinfecting salon surfaces

  • Ensuring our staff follows proper hand hygiene protocols

woman in black long sleeve shirt smiling
woman in black long sleeve shirt smiling
three assorted-color wigs on practice heads collage
three assorted-color wigs on practice heads collage